Returns to GEDORE
Calibration, repair, complaint or notification of transport damage: You can send your GEDORE tools to GEDORE Werkzeugfabrik GmbH & Co. KG in Remscheid at any time. We will take care of your request immediately at our factory. So that you can work quickly, safely and efficiently again.
Return conditions
- Goods must be current, in their original packaging and resalable
- Prior written consent from GEDORE required
Time restriction
- Goods must have been purchased from GEDORE within the last 24 months
Costs and processing
- The return costs are borne by the customer
- Credit note: 75% of the invoiced price after positive inspection within 30 days
- Deductions for reconditioning, calibration and repackaging possible
Exclusions
- Isolated and non-sparking tools are not eligible for return for safety reasons
- Promotional goods and goods outside the current catalog program are not eligible for return
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