Order options and data exchange
Services for GEDORE dealers
Through electronic data exchange, we ensure the greatest possible efficiency for our partners and ourselves: By standardising the exchange of information, we shorten order processing and procurement times and at the same time reduce sources of error.
Orders are processed immediately by the GEDORE Customer Service Team. Accordingly, we provide you with variable ordering options:
- Edifact
- CSV via E-Mail
- CSV via FTP Upload
- PDF by E-Mail
Product and catalogue data
We provide our trading partners with images, texts and logos as well as technical data and operating instructions in standard export formats, such as BMEcat, or via exchange platforms such as OXOMI.
Service area for dealers
Our authorised specialist retail partners have access to extended information material and sales documents in the protected service area. You can also find out about special promotions and new products on a regular basis.
Reliable logistics
To ensure smooth logistics processes, we deliver your orders by the shortest route from our central warehouse using optimised routes.
Orders received by 12am are dispatched on the same day.
Delivery and shipping costs
Deliveries within the scheduled routes are free of shipping costs for you.
For deliveries outside the regular routes, we only charge the minimum cost of 6.90 euros.
Different shipping addresses and express
For deliveries to different consignees in Germany, we charge shipping costs of 6.90 euros. Deliveries to different consignees abroad are made on request and will be charged according to the respective costs.
The costs for express delivery are still on request and are based on the service costs.
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Our range includes additional services such as training, downloads and application advice.
