GEDORE Torque Wrench Service
Certified Quality Directly from the Manufacturer
Having torque tools calibrated means investing in safety and process reliability. GEDORE torque service delivers both, with clear advantages over external service providers:
✓ Minimal downtime and fixed service prices
✓ Complete torque wrench history in the repair database
✓ Certificates with traceable accuracy in accordance with DIN ISO 6789-2:2017
All Torque Services
Calibration in the DAkkS-Accredited Laboratory
As a specialist in torque tools, GEDORE operates its own calibration laboratory accredited by the German Accreditation Body (DAkkS) in accordance with DIN EN ISO/IEC 17025:2018. The calibration covers the measurement ranges of torque and angle of rotation. The calibration certificate is internationally recognised and confirms the traceable accuracy of the measuring instrument. Registration number: D-K-21245-01-00. Accredited procedures: DKD-R 3-7:2018; DKD-R 10-8:2020; DIN EN ISO 6789-2:2017 and VDI/VDE 2648 Bl.2:2024.
Factory Calibration with Test Certificate
Factory calibration includes complete disassembly with cleaning, replacement of wear and small parts by trained specialists, and the use of original spare parts. After adjustment to an accuracy of +/- 3%, a fully automated test is carried out with a factory certificate in accordance with DIN EN ISO 6789-2:2017. Every tool is registered in the database with a detailed condition description, for complete documentation and tolerance compliance.
Software for Electronic Testing Devices
For documentation and calibration in conjunction with electronic torque testing devices, GEDORE offers specialised software. It enables PDF printing of certificates in accordance with DIN EN ISO 6789-1 and 6789-2, b-value determination and user management with an integrated GEDORE tool database. Compatible with: Capture Lite (CL), Capture Hub (CH), Capture Display, Electronic Torsion Tester (ETP) and, on request, the DREMOTEST E (DTE).
Loan Devices
To prevent downtime during repair or calibration from interrupting operations, GEDORE provides electronic loan devices. The loan device bridges the period during which the torque tool has been sent in for service. The requirement can be noted directly in the service order or requested via the contact form. The service price list contains all relevant information and an order form.
Service Price List
All GEDORE torque services at a glance: the service price list contains transparent prices for factory calibration, DAkkS calibration, repairs, fixed-setting adjustment and loan devices, as well as a complete order form. This makes it easy to select the right service and place an order directly.
Repair
GEDORE torque tools are built for daily use under demanding conditions. Should a defect occur, the GEDORE repair service is ready: fast, cost-effective and using original spare parts. Qualified specialists carry out the repair and document the process completely in the repair database. This ensures that the full tool history is preserved.
Answers to the Most Frequently Asked Questions
The DIN EN ISO 6789-2:2017 standard recommends calibration at least once a year or after 5,000 releases, whichever comes first. More frequent testing may be advisable for intensive use or safety-critical bolted connections.
Yes. GEDORE provides electronic loan tools to help bridge downtime while the service is being carried out. The requirement can be noted in the service order or requested directly via the contact form.
Every tool sent in for repair is fully dismantled, cleaned and repaired using genuine replacement parts. The entire process is documented in the GEDORE repair database, ensuring a complete and traceable tool history.
GEDORE calibrates mechanical and electronic torque wrenches, torque multipliers and testing equipment. We also calibrate products from other manufacturers in accordance with our standards. GEDORE Torque Solutions provides specialised services for high-torque tools.
Yes. The GEDORE torque service is also available for tools from the GEDORE red range. The service includes calibration, repair and testing of all GEDORE-owned brands.
Yes. Defective or inaccurate torque wrenches can be sent directly to GEDORE Service. Repairs are carried out by qualified specialists using genuine replacement parts. All steps are documented in the repair database.
DAkkS calibration provides an internationally recognised calibration certificate in accordance with DIN EN ISO/IEC 17025:2018, with metrologically traceable accuracy — ideal for quality documentation. Factory calibration is a more cost-effective option with a factory certificate in accordance with DIN EN ISO 6789-2:2017, which also ensures an accuracy of ±\pm±3%.
The exact turnaround time depends on the scope of the order and current workload. Once the tool has been received, GEDORE will provide information on the expected processing time. Electronic loan tools are available for urgent cases to help bridge downtime.
The key standards for calibrating torque wrenches include DIN EN ISO 6789-2:2017, DKD-R 3-7:2018 and DKD-R 10-8:2020. GEDORE applies all accredited procedures and issues certificates that comply with these standards.
Yes. GEDORE uses only genuine replacement parts to repair torque tools. All repairs are carried out by qualified specialists and fully documented in the repair database.